Job Description - Analyst, Financial Aid Technology
Description View created on 10/30/2014
Analyst, Financial Aid Technology
Director, Student Assistance & Veterans
To anticipate, analyze, develop and implement the financial aid management application system and databases in order to meet the needs of the Financial Aid and Veteran Affairs office; to identify their scope, complexity and feasibility; to document and maintain all aspects of the financial aid management system to include the communication module and document imaging workflow.
Essential duties and responsibilities include the following. Other duties may be assigned.
Creates methods for meeting the needs of the Financial Aid and Veteran Affairs offices and improving efficiency using technology.
Researches and prepares reports and statistical analysis in support of the Financial Aid and Veteran Affairs offices.
Performs complex analytical and technical work in relation to various computer applications, databases, and systems.
Conducts research and resolves problems in relation to processes, and monitors processes to determine areas for improvement.
Provides training and technical support to department staff to enhance their knowledge of the databases and other appropriate software applications.
Creates and maintains all aspects of the college-wide financial aid database management system including the communication management module.
Responds to request for complex queries from the college database system, gathers, compiles and performs initial data analysis; develops systematic documentation of computer applications written for the Financial Aid and Veteran Affairs offices.
Researches and analyzes student data to support and justify the verification sampling for participation in the Quality Assurance Program with the Department of Education.
Counsels the Director of Financial Aid on emerging technology challenges and opportunities with respect to the Datatel system and other system tools to support the Financial Aid and Veteran Affairs functions.
Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Testing and evaluating processes in relation to new and existing software.
Programming languages and protocols.
Customer service techniques.
Data mining for reporting purposes.
Business practices and procedures of specific administrative department.
Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Effectively using analytical and problem-solving skills.
Ability to work on a team and independently.
Generating complex computer reports using a query language.
Establishing streamlined processes by utilizing available computer interfaces and modules.
Conducting analysis, research and data manipulation to support or justify a position, policy or practice.
Experience in Datatel/Colleague proprietary software.
Bachelor's degree in information technology, information systems, or related field.