Job Description - Manager, Veteran Affairs
Description View created on 07/26/2014

Manager, Veteran Affairs

FLSA Status: Exempt
Pay Grade: 18
Job Title ID: 12253
Job Series/Job Family: Student Support & Success Series / Financial Aid & Veterans Affairs Family

Reports To

Director, Student Assistance & Veterans

Job Purpose

To manage and monitor the operations of the Veterans Affairs Office; assure compliance with federal, state and College directives in relation to veteran/dependent US Department of Veterans Affairs (DVA) educational benefits.

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

  1. Manages and monitors the daily operations of the Veterans Affairs Office; develops and implements policies and procedures; manages the division budget allocation and grant fund.
  2. Supervises, hires, trains, and evaluates the performance of staff, hourly workers, and work study personnel.
  3. Manages the daily flow of direct services to veterans.
  4. Serves as a liaison for the Veterans Affairs office with division chairpersons, student services counselors, and administrative personnel; provides assistance in resolving problems in relation to veteran student issues.
  5. Monitors compliance with federal and state regulations; prepares and submits reports to the appropriate federal and state entities.
  6. Verifies student enrollments, certifies eligibility status, and counsels students.
  7. Coordinates the necessary actions with the DVA Regional Office to facilitate the enrollment of disabled veterans under the Vocational Rehabilitation Program.
  8. Coordinates the process for clearing students in overpayment status with DVA.
  9. Provides academic advising to Veteran students who are eligible to receive DVA Educational Benefits, and ensures compliance with unique DVA policies and requirements.
  10. Coordinates information with the Texas Success Initiative (TSI) Director and Parallel Studies Division chairs to determine student status and courses required.

Knowledge

Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Required

Skills

Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Required

Computer Skills

Required

Physical Requirements

Work Experience

Required

Preferred

Education

Required

Safety