Job Description - Supervisor, Campus Financial Aid
Description View created on 10/30/2014

Supervisor, Campus Financial Aid

FLSA Status: Exempt
Pay Grade: 15
Job Title ID: 12255
Job Series/Job Family: Student Support & Success Series / Financial Aid & Veterans Affairs Family

Reports To

Director, Financial Aid

Job Purpose

To supervise the daily operations of a campus Financial Aid Office and assist in providing complex technical support in the administration of the Financial Aid programs.

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

  1. Oversees the daily operations of the campus Financial Aid office and ensures compliance with federal and state regulations pertaining to financial aid programs.
  2. Provides advice to students, potential students, and parents regarding financial aid programs, application procedures, award packaging, satisfactory academic progress, and debt management; conducts student loan counseling entrance sessions.
  3. Reviews and resolves student financial aid issues through collaboration with relevant departments and offices.
  4. Reviews and processes special conditions and professional judgment overrides for students with unusual or mitigating circumstances in accordance with federal, state, and institutional rules and regulations.
  5. Reviews and makes decisions regarding student appeals for satisfactory academic progress requirements and professional judgment decisions on students with mitigating or special circumstances.
  6. Coordinates all phases of the College Work Study Program on the campus to include student and supervisor orientations, job placement for on and off campus jobs, and processing Human Resources paper for work-study employees.
  7. Coordinates and conducts financial aid outreach programs at local and area high schools, outside agencies, and community groups.
  8. Reviews student financial aid applications to determine eligibility based on federal and state regulations.
  9. Serves as a liaison for the Financial Aid office with other departments within the College.
  10. Supervises, trains, and monitors workflow of support staff as required.

Knowledge

Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Required

Skills

Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Required

Computer Skills

Required

Physical Requirements

Work Experience

Required

Education

Required

Other

     Preferred

Safety