Job Description - Manager, Benefits Description View created on 11/27/2014
Vice President, Human Resources
To supervise the human resources benefits section; implement and maintain College-wide benefit programs.
Description of Duties and Tasks
Essential duties and responsibilities include the following. Other duties may be assigned.
Supervises employee benefits programs, not limited to group insurances, the Teacher Retirement System, Optional Retirement Program, FMLA, temporary disability plans, EAP, AFLAC Supplemental Insurance and Adjunct Group Benefits, ensuring effective customer service.
Manages and oversees monthly information retrieval from Datatel for accurate payments and reports generation for reconciling employee benefits, flexible spending accounts, and retirement programs.
Counsels and assists employees, supervisors, retirees, vendors, contractors, state and local agencies, and HR staff with inquiries and questions regarding insurance, retirement flexible spending accounts and leave matters; coordinates death benefits with state agencies for survivors of deceased employees.
Responds to questions from benefit providers, Employee Retirement System of Texas, and other external agencies regarding benefits, benefit changes, flexible spending accounts, and benefits policies; mediates between providers and district employees.
Performs research and analysis in support of presentations, projects, interviews, statistical reporting, surveys, forecasting, trends, forms preparation, and other reporting requirements.
Drafts written communications for various audiences to instruct, explain and/or persuade regarding benefit matters. Develops, tests, and implements customized reports and processes to automate and improve operations.
Maintains database and computes information from Employee Retirement System for accurate payments and reports, for retiree coverage, and retiree dental reimbursement payments.
Hires, supervises, trains, and evaluates benefits office staff.
Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Principles, best practices, and trends in human resource and benefits management.
Insurance administration and accounting concepts and procedures
Benefit plan programs and options available to employees including health insurance, retirement, disability, and leave.
Applicable regulatory requirements and processes, to include FMLA, state disability laws, and retirement system regulations
Supervisory principles, practices, and methods.
Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Maintaining an established work schedule.
Effectively using interpersonal and communications skills including tact and diplomacy.
Effectively using organizational and planning skills with attention to detail and follow through.
Analyzing laws, regulations, and procedures and applying changes to existing plans or provisions.
Leading and coordinating the activities of subordinate personnel.
Maintaining confidentiality of work related information and materials.
Establishing and maintaining effective working relationships
Demonstrated proficiency using standard office software applications.
Occasional lifting of objects up to 10 pounds
Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling
Work is routinely performed in an office environment
Two years benefits work experience, including one year of supervisory experience.
Related work experience in higher education or a Texas state agency.
Bachelor's degree in related area.
Certification as Benefits professional.
Valid Texas Drivers License.Acquire Notary license within six months.
Ability to travel as required, between campus locations.
Knowledge of ACC Administrative rules, policies and procedures, ACC Human Resources-Employee Handbook and Written Procedures, Employees Retirement System of Texas, Teacher Retirement System of Texas, and/or Texas Higher Education Coordinating Board-Optiional Retirement Program. Datatel, PeopleSoft and TRAQS software skills.
Supervise safe operation of unit. Facilitate safety inspections. Take reasonable and prudent actions to eliminate identified hazards. Ensure employees receive appropriate safety training and foster a workplace safety culture.