Job Description - Cashier
Description View created on 09/17/2014
Provides front line customer service to students and staff by collecting payments, balancing daily collections and inputting information into computer information system. Responsible for the receipt, custody and disbursement of college funds. Assists in the administration of the campus cashier offices to maintain training integrity and ensure cashier policies and procedures are followed.
Essential duties and responsibilities include the following. Other duties may be assigned.
Accesses, inputs and retrieves data from multiple software applications to process payments and resolve student account inquiries. Provides direct service to students and staff.
Accepts all College payments, determines type of monetary transaction, and is responsible for the correct posting to the accounting records.
Reviews and disburses petty cash and mileage reimbursements and coordinates support documentation.
Reconciles daily payment transactions and prepared bank deposits for armored car pickup. Coordinates with Student Accounting regarding collection payments and removal of Business Office holds.
Coordinates the distribution of payroll and accounts payable checks.
Assists students with ACCOneCard issues, ships student deposits, orders new cards as needed.
Works collaboratively with all College offices to share important payment information and address student issues.
Communicates and coordinates with Cashier Supervisor regarding staff training, operational and other job related issues.
May work at multiple campus locations, as needed.
Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Understanding of cash handling practices.
Knowledge of advanced customer service standards and procedures.
Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Ability to remain calm and professional in emotionally charged situations.
Ability to work under pressure and without direct supervision.
Ability to accurately handle multiple tasks and provide customer service simultaneously.
Ability to communicate both orally and in writing.
Ability to work effectively in a diverse community and meet the needs of diverse student populations.