Job Description - Analyst, Process Improvement
Description View created on 10/24/2014

Analyst, Process Improvement

FLSA Status: Exempt
Pay Grade: 21
Job Title ID: 166000
Job Series/Job Family: Business Services Series / Budget Family

Reports To

EVP, Finance & Administration

Job Purpose

To assess organizational development needs of business operations and functional units to ensure continuous quality improvement processes; continuously reviews and refines processes and plans for improvements by collecting and interpreting data and by developing recommendations and presenting summary findings to department leadership.

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

  1. Develops solutions to organizational issues and concerns, and develops organized change strategies and plans and/or conducts training for project implementation.
  2. Evaluates strategies and programs to measure the achievement of established goals.
  3. Establishes and documents processes that support the continuous improvement of sound business practices.
  4. Develops project plans and documentation to support the project management organization.
  5. Collaborates with functional areas to develop and maintain performance metrics, measurements, methods and targets.
  6. Develops and revises business operations processes, and coordinates technology solutions.
  7. Develops and uses work aids, such as process descriptions, checklists, templates, and guides to assist personnel with implementing defined processes.
  8. Interprets historical, current, and projected data to identify problems, causes, and areas for which procedural or system changes are indicated.
  9. Reviews and write comprehensive technical records and reports, identifies alternatives, and makes recommendations.
  10. Oversees work simplification studies, and evaluates operations and procedures.

Knowledge

Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Required

Skills

Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Required

Computer Skills

Required

Physical Requirements

Work Experience

Required

Preferred

Education

Required

Preferred

Safety