Job Description - Manager, Instructional Technology Systems
Description View created on 07/28/2014

Manager, Instructional Technology Systems

FLSA Status: Exempt
Pay Grade: 22
Job Title ID: 181503
Job Series/Job Family: Instructional Technology Series / Instructional Computing Family

Reports To

Director, Instructional Computing

Job Purpose

To manage staff, allocate resources to manage campus computer centers College-wide, and provide technical support services to faculty, staff, and students.

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

  1. Supervises computer center operations College-wide allocating resources as needed; ensures appropriate and consistent services are provided; plans equipment maintenance, orders supplies and equipment, and responds to user requests for special services and events.
  2. Manages and provides technical leadership and guidance to IRT employees, ensuring compliance with policies and regulations, and that all issues are addressed and resolved.
  3. Collaborates with departments, offices, and faculty to ensure that appropriate instructional technologies are available; assists faculty in the selection, acquisition, evaluations, and application of instructional materials.
  4. Assesses, recommends, deploys, and administers instructional computing solutions to meet current and future needs consistent with the goals and vision of the college.
  5. Manages computer center staff and budgets, evaluates quality of services provided, and ensures appropriate scheduling; schedules and evaluates staff, and assigns tasks and projects; trains staff in the policies and procedures for use of computer and media equipment and materials.
  6. Trains and assists faculty and staff in the use of various technology tools for us in classroom instruction and presentation.
  7. Analyzes IRT computer and media repair and support requests, and evaluates the response services provided; ensures problems are appropriately resolved and documented; identifies technology needs and issues to be addressed.
  8. Maintains records on technology utilization, maintenance, materials, and equipment use.
  9. Prepares and processes reports, forms, and procedures for electronic, web, and print distribution for internal documentation or public distribution of information related to support and services provided.
  10. Maintains and updates the Instructional Computing Technology (ICT) web presence.
  11. Assesses district-wide computer center, hands-on computing classrooms, and hybrid classroom hardware and support needs; managed equipment and supply inventories, and prepares purchase recommendations consistent with needs and goals.

Knowledge

Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Required

Skills

Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Required

Computer Skills

Required

Preferred

Physical Requirements

Work Experience

Required

Preferred

Education

Required

Preferred

Licenses/Certifications

Required

Other

Required

Safety