Job Description - Assistant, Senior Library
Description View created on 09/01/2014

Assistant, Senior Library

FLSA Status: Non-Exempt
Pay Grade: 8
Job Title ID: 182501
Job Series/Job Family: Instructional Technology Series / Library Family

Reports To

Head Librarian

Job Purpose

Coordinate circulation services at the library, including circulation desk services, staffing, bookkeeping and training; assist patrons, report/collect usage statistics, and stack and collection maintenance in a highly automated, dynamic and diverse, customer service and teamwork-oriented environment.

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

  1. Coordinates a team environment to ensure quality customer service to students, faculty and staff.

  2. Coordinates and oversees the work of circulation staff including determining priorities, scheduling, assigning, training, and overseeing the completion of work.

  3. Reconciles money collected from library fines and fees, creates invoices in college system(s) and submits deposits to Cashier's Office.

  4. Assists patrons with directional questions, equipment use, and updating patron information.

  5. Opens and/or closes the library.

  6. Facilitates circulation services training of full time, part time, hourly, work study and other library employees.

  7. Establishes and/or revises work methods, forms, processes or procedures to improve workplace efficiency in both individual and group settings.

  8. Assures that circulation task completion meets ACC policies and Instructional Resources & Technology/Library Services (IRT/LS) guidelines by reviewing for accuracy and timely completion. Also assures that workflow meets LS, ACC, and federal standards for maintaining confidentiality of patron information.

  9. Compiles and maintains library statistics, such as equipment use, gate count, inventories, repair and service records.                 

  10. Oversees and/or performs delivery of the following roles: periodical collection, reserve collection, special collections, circulation projects, stack maintenance and technology.

  11. Monitors maintenance needs and notifies appropriate staff for facilities and/or technical problems.

  12. Tracks and troubleshoots issues with library equipment; including computers/laptops, printers, copiers, security gate, and other equipment.

  13. In the absence of library manager assists patrons as needed by contacting other ACC libraries.

  14. Serves on IRT/LS or ACC teams, committees, or group work projects.

  15. Assists the Head Librarian in promoting and implementing library safety and security.

Knowledge

Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Required

Preferred

Skills

Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Required

Preferred

Computer Skills

Required

Physical Requirements

Work Experience

Required

Education

Required

Other

Required

Preferred

Safety