Job Description - Administrator, IT Applications
Description View created on 08/01/2015

Administrator, IT Applications

FLSA Status: Exempt
Pay Grade: 19
Job Title ID: 19155
Job Series/Job Family: Information Technology Series / Support Services Family

Reports To

Manager, IT Applications Support

Job Purpose

To install, implement, administer and support IT software applications that support ACC's administrative systems.

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

  1. Installs, implements, administers, supports, and maintains third party College-wide applications.
  2. Monitors designated applications and takes corrective action to prevent or minimize system down time.
  3. Troubleshoots to resolve system related problems; coordinates with relevant System Administrators and/or third party vendors regarding user support and problem resolution.
  4. Creates user documentation and may train personnel on new applications software.
  5. Assists with developing policies, procedures, programs, scripts, or web pages as required.
  6. Provides upper level support to users having difficulties with applications.
  7. Collaborates on special projects; may track and allocate software licenses.
  8. Supports and serves as a technical expert for ACC's in-house developed applications in all stages of development, testing, and production.

  9. Keeps current with the latest technology; regularly attends technical training in order to maintain technical expertise.

Knowledge

Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Required

Skills

Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Required

Computer Skills

Required

Physical Requirements

Work Experience

Required

Education

Required

Preferred

Licenses/Certifications

Required

Other

Required

Preferred

Safety