Job Description - Administrator, Network
Description View created on 09/23/2014

Administrator, Network

FLSA Status: Exempt
Pay Grade: 22
Job Title ID: 19255
Job Series/Job Family: Information Technology Series / Network Services Family

Reports To

Manager, Network Services

Job Purpose

To maintain, configure, support and administer ACC voice/video/data network systems and equipment; provide professional-level network support functions, and customer assistance services for complex issues.

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

  1. Configures, maintains, supports and administers WAN/LAN components, hardware, and software.
  2. Performs trouble-shooting support to diagnose complex system problems; analyzes hardware and software functionality; identifies, locates, resolves and repairs problems within scope of authority.
  3. Monitors network connections, and assures the network operability and security; monitors bandwidth and connectivity status of network devices; assures system stability, accessibility and proper configuration of assigned technical systems and components.
  4. Monitors network environment; resolves configuration and connectivity issues, and other traffic, security and access problems; checks network for operating efficiency, makes corrective adjustments; sets up and repairs network hardware as required.
  5. Analyzes problems and implements solutions according to department guidelines and procedures.
  6. Tests new software code releases, evaluates new technology, and assess compatibility and integration options with existing equipment and operating systems.
  7. Reports technical problems which need to be addressed by improved policies and procedures.
  8. Provides technical support, training and assistance to technical staff; trains users on software applications usage and configuration issues.
  9. Collects technical and administrative information and compiles data for reports.

Knowledge

Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Required

Skills

Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Required

Computer Skills

Required

Physical Requirements

Work Experience

Required

Preferred

Education

Required

Licenses/Certifications

Required

Other

Required

Safety