Human Resources Job Postings
Job #1404034

Clerk, Student Services - Hourly

Job #1404034
This position is past the Close Date, no more applications will be accepted.

Position Information

Location Northridge
Hours 19 hours per week
Position Focus Student services support
Salary $10.75/hr, NO BENEFITS
FLSA Status Non-Exempt
Criminal Background Check Pre-employment criminal background checks are required for all Staff and Faculty positions. Pre-employment urinalyses drug screens are also required for all top candidates considered for positions in ACC's College Police department.

Unless, otherwise provided by law, a criminal record does not automatically disqualify an applicant or employee, nor does it automatically deny a person’s access to any of the College’s online systems. Determinations of suitability will be made consistent with College policy, practices and all applicable laws and regulations.

Job Purpose

To provide clerical and student services assistance.

Reports To

Supervisor, Student Services

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

  1. Assists current and prospective students with information on the enrollment process, including admissions, financial aid, and assessment.
  2. Schedules appointments for assessments, new student orientations, and other services with advisors, counselors, and other staff.
  3. Monitors and screens student records for status information including holds, academic standings, and exceeding course loads.
  4. Enters data, maintains and updates student information database.
  5. Maintains bulletin boards, brochure racks, and other information areas with transfer guides, career information, enrollment literature, and assessment study guides.
  6. Provides clerical support for various programs and functions including College outreach and recruitment programs, advising, counseling, and assessment.
  7. Responds to questions and inquiries in person, by telephone, or email.

Knowledge

Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Required

  • College admissions requirements, programs, and courses.
  • Customer service techniques and practices.

Skills

Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Required

  • Maintaining an established work schedule.
  • Performing clerical tasks, including data entry and filing.
  • Establishing and maintaining effective working relationships.
  • Effectively using interpersonal and communications skills including tact and diplomacy.
  • Effectively using organizational and planning skills with attention to detail and follow through.
  • Maintaining confidentiality of work related information and materials.

Computer Skills

Required

  • Demonstrated proficiency using standard word processing, database, and presentation office software applications.

Preferred

  • Mid-level competency using Excel and MS Word.

Physical Requirements

  • Work is routinely performed in an office environment.
  • Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling
  • Occasional lifting of objects up to 10 pounds.

Work Experience

Required

  • One year related work experience in an office, educational, or customer service environment.

Preferred

  • Work experience in a higher education office setting. General office experience including filing, alphabetization, customer service using telephones and email, and inventory processes. Experience with database management and maintenance, and with web-based software programs.

Education

Required

  • High School diploma or equivalent.

Safety

  • Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

ACC Benefits Overview
Full-time Faculty and Staffing Table employees who work in full-time and/or part-time positions at the College are eligible for ACC medical benefits effective the first of the month after their first 90 days of employment. Benefits include medical, dental, life insurance, short and long term disability, retirement plans and AD&D.

ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by Federal law.

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