Syllabus
Introduction to the Hospitality Industry

Introduction to the Hospitality Industry

HAMG-1321

Fall 2011
08/22/2011 - 12/11/2011

Course Information

Section 003
Lecture
M 4:00PM - 6:50PM
RRC3 3338.00
Pavan Nayini
pnayini@austincc.edu

Office Hours

No office hours have been entered for this term

Course Requirements

Assignments:

 

Date Assigned

Assignment

Date Due

# of Points

8/29/11

Hospitality Career Research

9/4/11 by 11:00pm

25

9/19/11

Job Hierarchy

9/25/11 by 11:00pm

25

9/26/11

Hotel Field Trip Paper

10/2/11 by 11:00pm

25

10/03/11

Convention Center Research

10/9/11 by 11:00pm

25

10/31/11

Restaurant Field Trip Paper

11/6/11 by 11:00pm

25

11/21/11

Accounting Project

11/27/11 by 11:00pm

25

 

 

 

 

Assignment’s Total Points:

 

 

150

 

Exams/Quizzes:

 

Date Assigned

Quiz/Exam

Date Due

# of Points

8/29/11

Chapter 1 & 2 Quiz

In Class

25

9/12/11

Chapter 3 & 4 Quiz

In Class

25

9/19/11

Chapter 5 & 9 Quiz

In Class

25

10/3/11

Chapter 12 & 13 Quiz

In Class

25

10/17/11

Midterm Exam

In Class

75

10/24/11

Chapter 6 & 7 Quiz

In Class

25

11/7/11

Chapter 8, 10 & 11 Quiz

In Class

25

11/14/11

Chapter 14 & 16 Quiz

In Class

25

11/21/11

Chapter 17 Quiz

In Class

25

12/05/11

Final Exam

In Class

75

Total Quiz/Exam Points

 

 

350 Points

 

Total Points in Course: 500

Readings

Required Textbook

Introduction to Hospitality

5th Edition

John R. Walker

Publisher: Prentice Hall

ISBN-13: 9780135139288


 

 

Textbooks for the Programs of Hospitality Management, Meeting & Event Planning, Travel & Tourism and Culinary Arts can be purchased at the RRC bookstore or via on-line sources.

 

To purchase on-line via ACC Bookstore to go the following web link- http://austincc.bkstore.com/bkstore/content. Students may purchase textbooks, software, and other materials. Make sure you are ordering the proper edition of the required text.

 

Reliable sources to purchase used textbooks:

http://www.dealoz.com/

http://www.alibris.com/books/textbooks?cm_sp=tabNav-_-textbooks-_-na

 

Textbook rent textbooks sources for some of the programs courses:

http://www.chegg.com/

http://www.bookrenter.com/

 

E-book textbook purchase, for the semester:

http://instructors.coursesmart.com/tellstudents?xmlid=9780135006214

Course Subjects

 

Weeks

Class Date

Class Location

Topics

Assignments

1

Aug 22

Classroom

Welcome

Introductions

Review Syllabus

“Give Em The Pickle”

Read Chapter 1 & 2

2

 

Aug 29

 

Classroom

Ch. 1: Hospitality Spirit

Ch.2: Tourism

Quiz : Chapter 1 and 2

Read Chapters 3 & 4

Hospitality Career Research

 

3

Sept 5

 

OFF

Labor Day Holiday

Study, Study, Study

4

Sept 12

Classroom

Ch. 3: Hotel Business

Ch. 4: Rooms Division Operations

Quiz : Chapter 3 and 4

Read Chapters 5 & 9

5

Sept 19

 

Classroom

Ch.5: Food and Beverage Operations

Ch. 9: Beverages

Quiz : Chapter 5 and 9

Read Chapter 12 & 13

Job Hierarchy Assignment

 

 

6

Sept 26

 

Filed

Ch. 12: Meetings, Conventions and Expositions

Ch. 13: Special Events

Quiz : Chapter 12 and 13

Convention Center Research and

Questions

7

Oct 3

 

Classroom

Hotel Field Trip

Field Trip Assignment

 

8

Oct 10

 

Classroom

Guest Speaker: DMC or Meeting Planner

Midterm Review

Midterm Review

9

Oct 17

 

Classroom

Midterm Exam

Read Chapters 6 & 7

 

10

Oct 24

 

Classroom

Ch.6: The Restaurant Business

Ch.7: Restaurant Operations

Quiz : Chapter 6 and 7

Read Chapters 8, 10 & 11

 

11

Oct 31

 

Filed

Restaurant Field Trip

Field Trip Assignment

 

12

Nov 7

 

Classroom

Ch. 8: Managed Services

Ch.10: Recreation, Theme Parks, and Clubs

Ch. 11: Gaming Entertainment

Quiz : Chapter 8, 10 and 11

Read Chapters 14 & 16

 

13

Nov 14

 

Classroom

Ch. 14: Leadership and Management

Ch. 16: Human Resources Management

Quiz : Chapter 14 and 16

Read Chapter 17

 

14

Nov 21

 

Classroom

Ch. 17: Accounting, Finance and Cost Control

Quiz : Chapter 17

Read Chapter15

Accounting Assignment

 

15

Nov 28

Classroom

Ch. 15: Hospitality Marketing

Final Review

Study, study, study

 

16

Dec 5

Classroom

Final Exam

Enjoy your Break!

Student Learning Outcomes/Learning Objectives

Course Learning Outcomes- After completion of this course, the student will be able to:

  1. Describe the history of the hospitality industry and the necessary dedication
  2. Understand current customer service needs and trends
  3. Know the terms used in hospitality operations
  4. Understand social impact of the travel industry
  5. Be aware of current hospitality career choices
  6. Understand the organization of the hospitality industry sectors
  7. Understand the importance of personal branding
  8. Understand risks and crises in the hospitality industry and have the ability to suggest solutions and act on accordingly
  9. Complete calculations in reference to food needs, guest occupancy at a hotel, transportation needs, and room capacities